INTERNATIONAL SHIPPING TERMS AND CONDITIONS
Private Label Dynamics ship orders during business hours from Monday to Friday Australian Eastern Standard Time (AEST). If an order is placed on a weekend day or national holiday, it will be processed within the next two available business days. We are not able to despatch purchases on national holidays or weekends. Please contact our friendly customer service team on (+61) 1300 791 455 or email firstname.lastname@example.org prior to checkout if you cannot provide a suitable physical shipping address.
WHAT COUNTRIES CAN PLD SHIP TO?
We are constantly striving to accommodate all of our international customers and make their purchase experience with Private Label Dynamics simple, safe, and professional. At present, we offer shipping to all developed countries around the world. If you have any questions or concerns, contact us anytime by phone, email, or Live Chat.
INTERNATIONAL SHIPPING OPTIONS
We have worked hard to find the best shipping methods possible for our international customers. No matter which shipping option you choose, our customer service team is here to help you track your shipment and make sure it arrives to you quickly and safely. When placing an order or quotation, please select from the following international shipping options:
International Priority (5–10 Business Days*): This service is very popular for smaller, lighter packages. Orders are delivered by the local courier service and take between 5 and 10 business days to arrive at your customs agency. Unfortunately, tracking numbers may not be available to customers on some packages sent using this shipping method.
International Express (3–5 Business Days*): Express shipping is an exciting new shipping method for our international customers. Shipping times are incredibly fast, with most orders arriving at your country’s customs agency within 3 to 5 business days. Priority also offers more tracking visibility than International Priority, allowing you to check the status on your order at any time.
*These are average shipping times. Actual shipping time to your country's customs agency may vary. A more specific time frame for your country will be provided during the checkout process.
Note: International customers are responsible for ensuring that the products ordered can be lawfully imported to your country. When ordering from Private Label Dynamics Pty Ltd, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be paid by the recipient as we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Orders shipped to countries outside of the Australia may be subject to import taxes and customs duties levied by the destination country once a shipment enters the country. If you do get charged, the carrier will expect payment at the time of delivery. If you refuse the shipment because of these charges and we receive the products back, we can refund you for the products, but we cannot refund any shipping or return shipping fees.